Measuring the User Experience: Collecting, Analyzing, and...
"If Tom and Bill could convince me, perhaps the worlds biggest fan of qualitative testing, that usability metrics are really valuable-which they have, in this wonderful book-then theres no doubt theyll convince you. I loved reading this book, because it was exactly like having a fascinating conversation with a very smart, very seasoned, and very articulate practitioner. They tell you everything you need to know (and no more) about all the most useful usability metrics, explain the pros and cons of each one (with remarkable clarity and economy), and then reveal exactly how they actually use them after years and years of real world experience. Invaluable!" Steve Krug, author of Dont Make Me Think: A Common Sense Approach to Web Usability...
Издательство:
Morgan Kaufmann Publishers
Дата выхода: декабрь 2009
