Amrit Tiwana

The #1 practical knowledge management implementation guide—now completely updated! In The Knowledge Management Toolkit, Second Edition, leading consultant Amrit Tiwana walks step by step through the development of a state-of-the-art enterprise Knowledge Management Platform. Thoroughly revised to reflect today\'s latest tools, technologies, and best practices, this hands-on guide offers a complete roadmap for building KM systems incrementally?with each step delivering new business value, and seamlessly building on the work that preceded it. Utilizing practical checklists and diagrams, Dr. Tiwana introduces today\'s best techniques for planning, design, development, deployment, and management, demonstrating exactly how to: Rigorously...

Издательство: Prentice Hall
Дата выхода: январь 2003