Introduction.
1. Design for Use.
Awareness, Understanding, Action (AUA).
What is Design?
What is Useability?
Why Design for Use?
A Pragmatic Viewpoint.
Discover, Design, Use.
Design Frameworks.
The Iterative Process of Design.
Overview of the Design Process.
The Mindset You Bring to Design.
When to Involve Users.
3. Discovery.
Discovery Foundations.
The Organization.
The System.
The Users - Roles.
The Use - Actions.
The Information - Objects.
4. Designing the System.
From Discovery to Design.
Areas.
What are the Pages? - the Action Process.
What\'s on a Page? - the Information Objects.
Interaction Design - the AUA Model.
5. Visual Design.
Style.
Screen.
Areas.
What are the Pages? - the Action Process.
What\'s on a Page? - the Information Objects.
Action and Interaction.
Realization - Making it Work.
6. Use.
Useability Evaluation.
Use is Design.
Lessons from Useability Evaluation.
7. Side Trips.
Creativity - Breaking the Blocks and Thinking Anew.
Brainstorming.
Six Hats Technique.
City Image, Narrative and Interaction Design.
Designing for WAP Phones.
Appendix.
Bibliography.
Index. 0201398605T06182001