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Total Quality Management Resource Manual. Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers

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Аннотация к книге "Total Quality Management Resource Manual. Effect on the Understanding and Perceived Effectiveness of Team Leaders and Managers"

Research study (2001) conducted in Panama City, Florida to investigate the effect of using a total quality management (TQM) resource manual on the understanding and perceived effectiveness of team leaders and managers in performance improvement activities. The subjects of the study were working with a newly implemented total quality management system. An extensive 6-month training program to prepare for the implementation of the TQM system had recently been conducted in the urban healthcare...

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Издательство: Книга по требованию
Дата выхода: июль 2011
ISBN: 978-3-6391-5293-7
Объём: 68 страниц
Масса: 123 г
Размеры(высота, ширина, толщина), см: 23 x 16 x 1

Книга находится в категориях

Основы медицины, учебная литература

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