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Implementing IS0 9001:2000: The Journey from Conformance to Performance
Книга






Tom Taormina

Implementing IS0 9001:2000: The Journey from Conformance to Performance

     
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Аннотация к книге "Implementing IS0 9001:2000: The Journey from Conformance to Performance"

ISO 9001:2000: The business-focused implementer\'s guide Not just conformance: competitive advantage! Complete coverage of the newest requirements for customer focus and management involvement Includes leading-edge ISO 9001:2000 case study: Dell\'s Asset Recovery Business For companies seeking repeat or first-time certification The realist\'s guide to ISO 9001:2000: Transforming quality certification from "cost center" to "profit center"! In Implementing ISO 9001:2000, two of the world\'s...

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